Physicians’ practices are busy places. Hundreds of patients come and go each week, and every one of those visits generates a new, or updated, record. That data needs to be shared quickly and securely with insurers and other providers. If you’re still using paper and on-premise fax machines or servers, then you may not achieve the best cross-team collaboration for optimal patient care and efficient operations.
Boost staff efficiency and data-transfer speed and security with a paperless, cloud-based fax solution from Concord that integrates with electronic health record (EHR) and other data-management platforms.
Why get off paper? Because even if your document volume is not overwhelming, the staff time used to send and receive it may be significant. Furthermore, if data isn’t delivered in a timely fashion, and routed to the proper destination, that can interrupt transitions of care, meaning delayed patient treatment and possibly slower or reduced payments from insurance providers and/or Medicare and Medicaid.
Concord’s fax technology offers interoperability and takes fax transmission even further by deploying its own analytics and artificial intelligence properties to extract and properly route information that you send and receive.
“Concord Fax Online eliminated the costs associated with an in-house solution and they were also able to make a specialized adjustment that catered to our business needs. Their system was easy to deploy, and it was up and running instantly.”
— Analyst at a large company
Private practices need a fax solution and technology partner that meets today’s clinical document management needs with the flexibility for growth over time. Concord’s longstanding partnerships with hundreds of healthcare providers has resulted in a platform of fully digital, turnkey fax solutions that create ease, efficiency, and quality improvement through:
More than anything, private practices need to know that their inbound and outbound fax system is working in real-time. With Concord’s system of multiple data centers and intelligent call routing, the dead-end “fax retry” process is transformed. Concord’s solutions also offer multiple ways to send and receive, including email, print-to-fax and the ability to interface with systems already in place. And at any time, users can access the fax queue via Concord’s online portal to monitor progress.
That reliability is then supplemented by fax routing and prioritization. AI-driven data extraction streamlines workflows so that information related to intake, referral, care coordination or claims gets to the right person at the right time.
“Though the product is excellent, I feel that it is the people at Concord that make the business successful. They have delivered beyond our expectations. I wish I had known about Concord Fax sooner because it would have made my life, and everyone’s life, much easier. I highly recommend them.”
— IT Manager at premier diagnostic laboratory
Curious about all the ways Concord’s suite of fax solutions can improve your practice’s workflows, help reduce overhead and enhance service delivery? Please fill out this form, and we’ll be in touch to start a conversation.