Secure, online transmission integrates with systems and frees up staff for patient care

Why get off paper? Because even if your document volume is not overwhelming, the staff time used to send and receive it may be significant. Furthermore, if data isn’t delivered in a timely fashion, and routed to the proper destination, that can interrupt transitions of care, meaning delayed patient treatment and possibly slower or reduced payments from insurance providers and/or Medicare and Medicaid.

Concord’s fax technology offers interoperability and takes fax transmission even further by deploying its own analytics and artificial intelligence properties to extract and properly route information that you send and receive.

A fax solution that supports private practices’ cross-team collaboration

Private practices need a fax solution and technology partner that meets today’s clinical document management needs with the flexibility for growth over time. Concord’s longstanding partnerships with hundreds of healthcare providers has resulted in a platform of fully digital, turnkey fax solutions that create ease, efficiency, and quality improvement through:

Programmatic workflow and process automation,
Artificial intelligence (AI) capabilities for intuitive data extraction,
Document handling and routing to support streamlined workflows,
API for EHR integration capabilities


More than anything, private practices need to know that their inbound and outbound fax system is working in real-time. With Concord’s system of multiple data centers and intelligent call routing, the dead-end “fax retry” process is transformed. Concord’s solutions also offer multiple ways to send and receive, including email, print-to-fax and the ability to interface with systems already in place. And at any time, users can access the fax queue via Concord’s online portal to monitor progress.

That reliability is then supplemented by fax routing and prioritization. AI-driven data extraction streamlines workflows so that information related to intake, referral, care coordination or claims gets to the right person at the right time.

Learn how private practices benefit from Concord’s fax solutions