Hospitals and health systems strive to provide outstanding care to the patients they serve. And those entities that house care need easy access to actionable data so they can provide the most accurate, optimal treatment.
For hospitals and health systems, that means having current, correct patient information in their electronic medical record platforms and other document management systems. Otherwise, treatment teams face care-planning delays, and the facilities and systems themselves can suffer from slow and inefficient operations.
Hospitals and health systems are benefiting from the remarkable advances in artificial intelligence (AI) and analytics. They are building robust healthcare electronic document management systems to support staff, inform treatment goals and more. Those technology ecosystems are greatly enhanced by a fax solution that can quickly and securely transmit data, as well as use its own analytics and artificial intelligence properties to extract and properly route information.
Whether it's paper transmissions or a digital process (or both), fax connects the teams within hospitals and across large health systems. A massive volume of data moves within healthcare electronic document management systems every day. An outdated or inefficient fax solution can pause those transmissions, contributing to inefficient operations and delayed care.
"After evaluating several solutions…we chose Concord Fax Online, a hosted IP fax, over a fax machine, due to its ease of deployment, cost, reliability, network capabilities and user-friendly interface. IP fax was also a logical solution due to speed of implementation, real-time failover for both inbound and outbound communications and fully-secured data centers that are encrypted; guaranteeing secure communications that is in line with compliance standards.”
— IT Manager with an esteemed school of medicine
Hospitals and health systems need a fax solution and technology partner that meets today’s clinical document management needs and anticipates those of tomorrow. Concord’s longstanding partnerships with dozens of large healthcare providers has resulted in a platform of fully digital, turnkey fax solutions that create ease, efficiency, and quality improvement through:
Hospitals and health providers want a reliable fax and data solution that works for them. With Concord’s system of multiple data centers and intelligent call routing, the dead-end “fax retry” process is transformed. Concord’s solutions also offer multiple ways to send and receive, including email, print-to-fax and the ability to interface with systems already in place. Users can also access the fax queue via Concord’s online portal to monitor progress.
That reliability is then supplemented by fax routing and prioritization. AI-driven data extraction streamlines workflows so that information related to intake, referral, care coordination or claims gets to the right person at the right time.
“Though the product is excellent, I feel that it is the people at Concord that make the business successful. They have delivered beyond our expectations. I wish I had known about Concord Fax sooner because it would have made my life, and everyone’s life, much easier. I highly recommend them.”
— IT Manager at premier diagnostic laboratory
Curious about all the ways Concord’s suite of fax solutions can improve systemwide workflows, help reduce overhead and enhance service delivery? Please fill out this form, and we’ll be in touch to start a conversation.