For decades, financial and investing institutions have relied on a combination of fax servers, standalone fax machines and plug-in apps to send and receive data. Unfortunately, those can lead to service hiccups, delayed delivery, and inefficient data deployment. The solution can be found in Concord’s single, unified cloud fax platform.
A significant benefit in moving fax services to a cloud vendor is simple: capital and operational savings. Whether it is a single fax machine or a room full of servers, these fax solutions require hardware, and in some cases, software investment. They may also require dedicated staff for maintenance. These costs add up.
Boost staff efficiency and data-transfer speed and security with a paperless, cloud-based fax solution that can be integrated with existing systems and implemented with minimal disruption to daily operations. And gain even more by tapping into Concord’s experience in providing analytics and artificial intelligence functionality to extract and properly route information that you send and receive.
Whether it's paper transmissions or a digital process (or both), fax consistently connects financial services providers within their own networks as well as to clients, government agencies and other outside partners. An outdated or inefficient fax solution can bring information flow to a crawl, resulting in delayed transactions or even penalties for late reporting.
“Concord Fax Online eliminated the costs associated with an in-house solution and they were also able to make a specialized adjustment that catered to our business needs. Their system was easy to deploy, and it was up and running instantly.”
— Analyst at Major Financial Institution
Financial services providers need a fax solution and technology partner that meets today’s document management needs and has the flexibility to evolve. Concord’s longstanding partnerships with global operators in this arena have resulted in a platform of fully digital, turnkey fax solutions that create ease, efficiency, and quality improvement through:
More than anything, institutions need a reliable fax and data solution that (literally) delivers. With Concord’s system of multiple data centers and intelligent call routing, the dead-end “fax retry” process is transformed. Concord’s solutions also offer multiple ways to send and receive, including email, print-to-fax and the ability to interface with systems already in place. Users can access the fax queue via Concord’s online portal to monitor progress.
That reliability is then supplemented by fax routing and prioritization. AI-driven data extraction streamlines workflows so that information can get to the right person at the right time.
"As we evolved it became quickly apparent that we would have to keep maintaining and upgrading our solution. With Concord, all of the upgrades are included, all of the maintenance is included, and you no longer have to support all of the effort that it would take to maintain an in-house system.”
— Vice President of IT at Major Financial Institution
Curious about all the ways Concord’s suite of fax solutions can improve your financial institution’s workflows, help reduce overhead and enhance service delivery? Please fill out this form, and we’ll be in touch to start a conversation.