No kid wants to be a children’s hospital patient. That’s why the care providers, support staff and administrators of these facilities are laser focused on getting their young charges well and back home. It’s also why they place a premium on having the best electronic document management system possible. For children’s hospitals, current and actionable data sets mean better, faster patient treatment and outcomes, not to mention a higher standard of operational efficiency.
Pediatric care moves quickly, and providers are using some of the most advanced technology in the medical profession. Electronic health records (EHR) and other data management platforms in some pediatric care are even benefiting from advances in artificial intelligence (AI) learning and analytics. Those platforms’ capabilities are enhanced by a fax solution that can quickly and securely transmit data, as well as use its own analytics and AI to extract and properly route information.
Whether it's manual or a digital process (or both), fax is the glue connecting the myriad of teams within a modern children’s hospital. A massive volume of data moves within their electronic document management systems every day. An outdated or inefficient fax solution can put the brakes on those transmissions, contributing to inefficient operations and delayed care.
"After evaluating several solutions…we chose Concord Fax Online, a hosted IP fax, over a fax machine, due to its ease of deployment, cost, reliability, network capabilities and user-friendly interface. IP fax was also a logical solution due to speed of implementation, real-time failover for both inbound and outbound communications and fully-secured data centers that are encrypted; guaranteeing secure communications that is in line with compliance standards.”
— IT Manager with an esteemed school of medicine
To optimize their EHRs and other document management systems, children’s hospitals need a fax solution and technology partner that meets today’s clinical document management needs and anticipates those of tomorrow. Concord’s longstanding partnerships with hundreds of healthcare providers has resulted in a platform of fully digital, turnkey fax solutions that create ease, efficiency, and quality improvement through:
Children’s hospitals need a reliable fax and data solution that consistently delivers. With Concord’s system of multiple data centers and intelligent call routing, the dead-end “fax retry” process is transformed. Concord’s solutions also offer multiple ways to send and receive, including email, print-to-fax and the ability to interface with systems already in place. Users can access the fax queue via Concord’s online portal to monitor progress.
That reliability is then supplemented by fax routing and prioritization. AI-driven data extraction streamlines workflows so that information related to intake, referral, care coordination or claims gets to the right person at the right time.
“Though the product is excellent, I feel that it is the people at Concord that make the business successful. They have delivered beyond our expectations. I wish I had known about Concord Fax sooner because it would have made my life, and everyone’s life, much easier. I highly recommend them.”
— IT Manager at premier diagnostic laboratory
Curious about all the ways Concord’s suite of fax solutions can improve systemwide workflows, help reduce overhead and enhance service delivery? Please fill out this form, and we’ll be in touch to start a conversation.