A strategic, seamless solution for children’s hospital providers and administrators

Whether it's manual or a digital process (or both), fax is the glue connecting the myriad of teams within a modern children’s hospital. A massive volume of data moves within their electronic document management systems every day. An outdated or inefficient fax solution can put the brakes on those transmissions, contributing to inefficient operations and delayed care.

A fax solution with increased reliability and capable of systemwide interoperability

To optimize their EHRs and other document management systems, children’s hospitals need a fax solution and technology partner that meets today’s clinical document management needs and anticipates those of tomorrow. Concord’s longstanding partnerships with hundreds of healthcare providers has resulted in a platform of fully digital, turnkey fax solutions that create ease, efficiency, and quality improvement through:

Programmatic workflow and process automation,
Artificial intelligence (AI) capabilities for intuitive data extraction,
Document handling and routing to support streamlined workflows,
API for EHR integration capabilities


Children’s hospitals need a reliable fax and data solution that consistently delivers. With Concord’s system of multiple data centers and intelligent call routing, the dead-end “fax retry” process is transformed. Concord’s solutions also offer multiple ways to send and receive, including email, print-to-fax and the ability to interface with systems already in place. Users can access the fax queue via Concord’s online portal to monitor progress.

That reliability is then supplemented by fax routing and prioritization. AI-driven data extraction streamlines workflows so that information related to intake, referral, care coordination or claims gets to the right person at the right time.

Learn how Concord’s fax solutions support children’s hospitals