Building Success Together: The Driving Forces Behind Concord’s Partner Relationships

Learn how Concord builds long-term partnerships.



What’s in Building Success Together: The Driving Forces Behind Concord’s Partner Relationships?


Concord’s serves partners by providing all the tools necessary to help them thrive. Year over year, we hold a consistent record of 97% customer retention rate which demonstrates our focus on looking after customers and partnering with them to ensure their success. We take pride in the customers who have been with us for many years, starting small and growing with us over time.

Services and tools available free to customer partners as part of every engagement include:

  • Expert Developer Resources available at no charge to customers
  • High quality, U.S. -based customer support by telephone, email, and other methods
  • Partnership development consulting to strengthen go-to-market strategies and other initiatives
  • Marketing support focused on creating market awareness and promoting value propositions

Learn more about how Concord Technologies focuses our efforts on strengthening and sustaining customer operations.

Get rid of costly fax services and use Concord.

Go digital. No more fax machines, no more phone lines, no more support struggles. By using Concord, you can get rid of one more paper-based process and manage documents electronically for better interoperability. It’s no wonder Concord has a 97% year-over-year customer retention rate.

Integrated user experience

No switching screens or losing time toggling between applications: Users can send and receive faxes from directly within the applications they use every day.

Reduced overhead

Users can say good-bye to the cost and complexity of managing on-premise fax servers, troubleshooting failed faxes and ensuring HIPAA compliance.

Security and reliability

Compliance and security is our priority, working closely with you to ensure alignment on all measures involved in taking care of customer information and data.

Get the right solution for your organization.


Register for our Developer Portal to get instant access to our suite of APIs, developer guides and support. Our wide range of tools are aimed to get you up and running as quickly as possible with a well-designed and tightly integrated solution.

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Give your users the power to do more with their documents within the applications they use every day. Users can send and receive faxes, automate document intake, and to route captured data into their own systems.

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