Learn how Concord builds long-term partnerships.
Concord’s serves partners by providing all the tools necessary to help them thrive. Year over year, we hold a consistent record of 97% customer retention rate which demonstrates our focus on looking after customers and partnering with them to ensure their success. We take pride in the customers who have been with us for many years, starting small and growing with us over time.
Services and tools available free to customer partners as part of every engagement include:
Learn more about how Concord Technologies focuses our efforts on strengthening and sustaining customer operations.
Go digital. No more fax machines, no more phone lines, no more support struggles. By using Concord, you can get rid of one more paper-based process and manage documents electronically for better interoperability. It’s no wonder Concord has a 97% year-over-year customer retention rate.
No switching screens or losing time toggling between applications: Users can send and receive faxes from directly within the applications they use every day.
Users can say good-bye to the cost and complexity of managing on-premise fax servers, troubleshooting failed faxes and ensuring HIPAA compliance.
Compliance and security is our priority, working closely with you to ensure alignment on all measures involved in taking care of customer information and data.