Improve the Customer Experience with Intelligent Workflows

Learn how automated workflows can improve or replace manual document workflows.



What’s in Improve the Customer Experience with Intelligent Workflows?


Embedding cloud fax workflows into your healthcare applications helps your customers with efficiency, accuracy and compliance. It’s easy for developers and program managers to integrate with Concord Technologies’ cloud fax and document workflow solutions through our APIs, developer resources, and premium support. 

Customers will experience the following benefits:

  • Documents can be shared, annotated, digitally signed, forwarded and filed within a single electronic application
  • Individual pages don’t get mixed in with other faxes and can be seen more quickly
  • Paper documents and faxes no longer get lost or become HIPAA liabilities
  • Missed referrals, appointments or tests due to fax mix-ups become a thing of the past. 

 Learn how implementing intelligent, workflows can improve the end-user cloud fax experience.

Get rid of costly fax services and use Concord.

Go digital. No more fax machines, no more phone lines, no more support struggles. By using Concord, you can get rid of one more paper-based process and manage documents electronically for better interoperability. It’s no wonder Concord has a 97% year-over-year customer retention rate.

Integrated user experience

No switching screens or losing time toggling between applications: Users can send and receive faxes from directly within the applications they use every day.

Reduced overhead

Users can say good-bye to the cost and complexity of managing on-premise fax servers, troubleshooting failed faxes and ensuring HIPAA compliance.

Security and reliability

Compliance and security is our priority, working closely with you to ensure alignment on all measures involved in taking care of customer information and data.

Get the right solution for your organization.


Register for our Developer Portal to get instant access to our suite of APIs, developer guides and support. Our wide range of tools are aimed to get you up and running as quickly as possible with a well-designed and tightly integrated solution.

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Give your users the power to do more with their documents within the applications they use every day. Users can send and receive faxes, automate document intake, and to route captured data into their own systems.

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