At Seattle Children’s, approximately 94% of specialty referrals arrive by fax. That means staff process more than 125,000 referrals every year across 39 specialty clinics. Before a patient can be scheduled or seen, staff must review each referral, identify missing information, and place it into the right Epic workflow.

In this fireside chat, Seattle Children’s leaders share how AI-assisted intake supports referral management, continuity of care and has returned more than 70 hours to staff each week.

You will learn how Seattle Children’s:

• Improved referral routing and intake efficiency
• Increased visibility into referral status and documentation
• Supported faster, more coordinated patient care
• Adopted best practices for AI-assisted workflow