The Evolution of Digital Communication Strategies: Optimizing Payer and Provider Communication

Concord for Healthcare


What’s in the white paper?

Fax technology in healthcare, and the associated workflow solutions, have evolved in parallel with the rest of the industry’s technological advancements. Today’s augmented intelligence solutions include artificial intelligence (AI), machine learning and process automation. These technologies strengthen traditional fax communications and speed workflows, which naturally encourages more robust payer and provider collaboration.

While paper fax technology is often utilized in both payer and provider offices. Adding digital faxing capabilities, including AI-assisted processing of critical documentation, optimizes workflows without a hit to productivity. Integrating these more mature systems streamlines traditional processes and enables better business practices for organizations leveraging this new technology.

Get rid of costly fax services and use Concord Cloud Fax.

Go digital. No more fax machines, no more phone lines, no more support struggles. By using Concord, you can get rid of one more paper-based process and manage documents electronically for better interoperability. It’s no wonder Concord has a 97% year-over-year customer retention rate.

Integrated user experience

No switching screens or losing time toggling between applications: Users can send and receive faxes from directly within their EHR interface.

Eliminate paper and streamline your document workflows

By using Concord, you can get rid of one more paper-based process and manage documents electronically.

Security and reliability

Compliance and security is our priority, working closely to ensure alignment on all measures involved in taking care of customer information and data.