Referral Management and Intake Optimization:
Expedite the Path to Behavioral Health Care Treatment with Technology, Insight, and Best Practices





Managing and processing referrals are common challenges for behavioral health providers. Dozens of pages, often out of order, must quickly be read to assess whether your facility can accept that client. It’s often an inefficient process and can result in lost opportunities.

Concord Care Intake restores order to the process — and more. Watch this on-demand webinar and see how our client, Indiana’s Hendricks Behavioral Hospital is leveraging Concord technology to:

  • Manage, sort, and assign referrals as they come in, reducing the likelihood of referrals falling through the cracks.
  • Collaborate more efficiently by allowing team members to triage referrals for clinical evaluation, and to identify and address operational bottlenecks.
  • Leverage data Insights to inform business decisions and operational changes.

You’ll also hear seven best practices that Hendricks has adopted to get patients placed faster, improve census, and ultimately scale their business.

Why do users choose to switch to Concord Cloud Fax?

Go digital. No more fax machines, no more phone lines, no more support struggles. By using Concord, you can get rid of one more paper-based process and manage documents electronically for better interoperability. It’s no wonder Concord has a 97% year-over-year customer retention rate.

Simplified Integrations

Integrate Concord Cloud Fax into your existing EHR, or any other application that your business relies on. We offer a variety of ways to integrate.

Available Fax Automation

Concord offers additional capabilities for users to automatically extract data from inbound documents, as well as to facilitate intuitive document workflows.

Security and reliability

Delayed, missed and undelivered faxes create manual follow-up tasks for healthcare staff and potential delays in patient care. Concord helps to mitigate this risk.