48% use fax machines or multi-function printers with fax capabilities to enable providers and members to submit patient clinical documents to their organization. This includes claims, risk adjustment reviews, appeals and grievances, and more.
This equates into thousands of pages of documents a day. It often takes a large administrative staff to manually categorize, index, route, and key in data from incoming faxes.
Go digital. No more fax machines, no more phone lines, no more support struggles. By using Concord, you can get rid of one more paper-based process and manage documents electronically for better interoperability. It’s no wonder Concord has a 97% year-over-year customer retention rate.
No switching screens or losing time toggling between applications: Users can send and receive faxes from directly within their EHR interface.
By using Concord, you can get rid of one more paper-based process and manage documents electronically.
Compliance and security is our priority, working closely to ensure alignment on all measures involved in taking care of customer information and data.