Concord Cloud Fax vs. OpenText RightFax 


We have helped thousands of customers switch to Concord Cloud Fax because of its simplified user experience, industrial scale, and reliability. Complemented by responsive customer support, it is no wonder Concord boasts 99% customer retention and a Net Promoter Score of 84.

Considering a switch? Get pricing.
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With Concord, you’ll enjoy turnkey secure document exchange and processing capabilities.

Features Concord_Logo_h_White OT RF White logo
Digital Fax transmission Cloud On-Premises
Industrial scale active-active architecture ✓ ✗
SureConnect™ Reliable Fax Transmission ✓ ✗
Message encryption ✓ +$
No-cost technical support ✓ ✗
Intelligent routing and workflow automation ✓ +$

*Comparison based on Concord Cloud Fax Advanced Subscription

Unlock further efficiency and operational cost savings with Concord’s Practical AI™ approach, powered by our straight-through processing and business orchestration premium services.

Features Concord_Logo_h_White OT RF White logo
Document classification ✓ ✗
Inbound page splitting by patient ✓ ✗
Page streaming AI ✓ ✗
*Available with Premium Subscription

Concord’s customer service and support responsiveness are unmatched.

Features Concord_Logo_h_White OT RF White logo
No-downtime implementation and upgrades ✓ ✗
US-based premium support included with under 1 minute hold times ✓ ✗
Regular upgrades included ✓ ✗
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