Get the RightFax Migration Toolkit
Everything you need to scope your move to the cloud
What's included in the kit?
Overview: Concord Cloud Fax vs RightFax feature comparison
Concord's RightFax FCL replication documentation
Workbook: Calculate your total cost of ownership
In highly-regulated industries, fax remains a mainstay for secure document exchange, but for organizations that need to modernize their IT infrastructure, the legacy on-premises fax setups of the past present a big problem. For enterprise-grade fax operations, costly support, time-consuming updates, and an incompatibility with cloud initiatives have pushed many large organizations to turn to cloud fax.
Today, enterprises are moving to Concord Cloud Fax because of its world class reliability, industrial scale, and seamless integration options. With our industry-leading customer support, Concord boasts 99% customer retention and a Net Promoter Score of 84. And for enterprises that need to modernize day-to-day IT operations and effectively manage documents in the cloud, Concord represents the best choice. We have helped thousands of customers migrate off of their aging RightFax systems with zero downtime or loss in user functionality.
With Concord, you’ll enjoy turnkey secure document exchange and processing capabilities.
| Features | ||
|---|---|---|
| Digital Fax infrastructure | Cloud | On-Premises |
| Industrial scale active-active architecture | ✓ | ✗ |
| SureConnect™ Reliable Fax Transmission | ✓ | ✗ |
| Message encryption | ✓ | +$ |
| No-cost technical support | ✓ | ✗ |
| Intelligent routing and workflow automation | ✓ | +$ |
*Comparison based on Concord Cloud Fax Advanced Subscription
Unlock further efficiency and operational cost savings with Concord’s Practical AI™ approach, powered by our straight-through processing and business orchestration premium services.
| Features | ||
|---|---|---|
| Document classification | ✓ | ✗ |
| Inbound page splitting by contents | ✓ | ✗ |
| Advanced data capture and barcode extraction | ✓ | ✗ |
| Collaborative workspace & shared document queues | ✓ | ✗ |
| Fax page streaming | ✓ | ✗ |
Concord’s customer service and support responsiveness are unmatched.
| Features | ||
|---|---|---|
| No-downtime implementation and upgrades | ✓ | ✗ |
| US-based premium support included with under 1 minute hold times | ✓ | ✗ |
| Regular upgrades included | ✓ | ✗ |

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